Newicon takes the security of your data and our infrastructure very seriously. We are committed to providing an environment that is safe, secure, and available to all of our customers. Without these basics we would not have a company.
As a web based software company we know a lot about security. We have built banking portals and sensitive secure systems. Your data is safe with us! Our sales and marketing efforts are about building relationships with our customers. The only data we store about you is the data you explicitly give us if you fill out our contact form or sign up to our mailing list. We store numbers on how effective one contact button is from the next as a conversion percentage representing number of people visiting the site against the number of people who completed the form. We also pay google for adds - ran by our own internal digital team and we get numbers on how many clicks these adds have had. None of our web performance metrics can be used to identify you individually.
Your privacy is important to you and to us. So we’ll protect the information you
share with us.
We can promise that we will never sell or give away your name, mail address, phone number, email address or any other information to anyone.
Newicon ltd. (“we”, “us”) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purposes of the Data Protection Act 1998 (the Act), the data controller is Newicon Ltd, The Waterfront, Welsh Back, Bristol, BS1 4SB. Our nominated representative for the purpose of the Act is Steven O’Brien.
We may collect and process the following data about you:
We may also use your personal information and/or usage information to:
We collect and process the following data about you:
We have categorised the cookies we use on our site using the ICC UK Cookie guide. We use the following categories on our websites and other online services:
cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services like shopping baskets and e-billing cannot be provided.
cookies collect information about how you use our websites — for instance, which pages you go to most and which pages you came from. These cookies don’t collect information that identifies you. We just get to see, for example, that our advert on Google had x number of clicks. We use this data to help optimise our websites and make them easier for you to navigate. All information these cookies collect is aggregated and therefore anonymous.
These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localised for your area. We may also remember preferences such as text size, fonts, and other customisable site elements. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non-Newicon websites.
We may share your personal information and usage information:
If data are disclosed to contractors during commissioned data processing they shall be subject to this policy, and, if applicable, to other additional or relevant alternative data privacy provisions and contractual conditions.
If now or in the future we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site or Third Party Web Services that we provide or utilise, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We use encryption to help protect the transmission of personal information from you to us. However, unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
If you do not want us to use your data as stated above for marketing purposes, please let us know.
We may disclose your personal information to third parties:
If you have provided us with personal data, we will keep your information in accordance with our retention policy. You may withdraw your consent to our processing by emailing us and we will apply your preferences in our future communications. If statutory retention periods require further provision, we will lock those records.
You may also email us to access information we hold about you, or to request rectification of any personal data we hold about you.
You have the right to ask us not to utilise your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by contacting us at any time below. In addition, if we have not interacted with your organisation for some time, we will remove your details from our systems and only store information that helps us conduct business, or to help our customers obtain a better service from us.
If you have any queries about your data, please contact us by email using [email protected] or by writing to us at
Our Site may, from time to time, contain links to and from the websites of our suppliers, partner networks, advertisers, affiliates and other third parties. If you follow a link to any of these websites, please note that these websites should have their own privacy policies and we do not accept any responsibility or liability for these policies or the content or operation of these websites. Please check these policies and the terms of the websites before you submit any personal data to these websites.
The Act gives you the right to access certain information held by us about you. Your right of access can be exercised in accordance with the Act and we will process your request in a timely manner; deleting and/or amending your data as requested.
Newicon is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
Newicon use state of the art security scanning tools: https://intruder.io scans all our internal and external endpoints for vulnerabilities monthly. It also proactively scans all endpoints as soon as a virus or security vulnerability is published to test if the systems have the vulnerability. This enables much faster resolution times vastly reducing the risk of potential breach.
All data is encrypted in transit with AES 256. Sensitive information is encrypted at rest.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
If you are a resident of the EEA, you have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.